OK, this is EVEN weirder. Bothered that they hadn't repied today I thought I would open the program, get the reg notice and click through to their site for the phone number. But the program opened and it works!
This is really weird and I have never seen this happen.
...And I just got off the phone with it. They have no clue but say it's something on my system obviously and to email them if it happens again. Not liking their support so much right now. I want answers darn it! <-- less angry than that but just as curious.
Yes, switch security vendors next release. PLEASE.